Managed IT · Cloud · Networks · Automation

Integrated IT operations for secure, resilient, and scalable businesses.

Sharpix administers Microsoft 365, Google Workspace, identity, endpoints, Cisco Meraki networks, communications, business applications, AI-assisted workflows, and critical digital infrastructure.

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Microsoft & Google cloud administrationIdentity, messaging, collaboration, licensing, security, and user lifecycle operations.

Network & workplace infrastructureMeraki, Wi-Fi, VPN, printers, shared systems, remote support, and scheduled onsite service.

Governed automation & service operationsApproved AI workflows, controlled change, validation, documentation, and human oversight.

Modern workplace operations

Unified administration across users, cloud platforms, endpoints, networks, and business applications.

Sharpix applies a coordinated service model across the technologies that support daily operations. Each engagement is designed around business requirements, security controls, technical dependencies, accountable ownership, and supportable automation.

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IDENTITY & ACCESS

Govern access throughout the user lifecycle.

Coordinate onboarding, role assignment, multifactor authentication, privileged access, recovery, and offboarding.

MICROSOFT & GOOGLE CLOUD

Administer productivity platforms as governed business systems.

Align messaging, collaboration, files, licensing, identity, security, retention, and ongoing support.

NETWORK & WORKPLACE

Maintain connectivity across offices, remote users, and shared systems.

Support Meraki, firewalls, switches, Wi-Fi, VPN access, network printers, print queues, and vendor-managed infrastructure.

AI & AUTOMATION

Automate approved workflows without removing operational control.

Connect intake, routing, onboarding, knowledge, reporting, CRM, and social publishing with human approval for sensitive actions.

Managed technology services

Integrated services across the modern IT stack.

Engage Sharpix for a defined technical project or an ongoing managed-services relationship across the platforms your organization depends on.

Managed IT Support

Operational resilience

Improve service reliability. Reduce operational risk.

INCIDENT MANAGEMENTStructured response and documented resolution

Requests are evaluated by business impact, technical ownership, required action, and validation criteria.

CHANGE & LIFECYCLE MANAGEMENTRepeatable administration across the environment

User, device, access, cloud-service, and documentation changes follow a controlled operating process.

Service delivery models

Remote operations, scheduled onsite service, and defined after-hours assistance.

Coverage is designed around business requirements, location, risk, response expectations, and the responsibilities documented in the service agreement.

REMOTE IT SERVICES

Secure remote administration and support.

User troubleshooting, cloud administration, migrations, access changes, device support, vendor coordination, documentation, and project delivery.

Remote service desk
Cloud and SaaS administration
Network and printer troubleshooting

SCHEDULED ONSITE SERVICES

Field support for workplace infrastructure.

Available in the Greater Houston area for approved projects and service plans, with other locations considered by arrangement.

Hardware and workstation deployment
Network, Wi-Fi, and printer assessment
Office moves and vendor coordination

EXTENDED COVERAGE

24/7 request intake with plan-based escalation.

After-hours incident assistance may be available under an approved support plan. Response targets, escalation paths, exclusions, and emergency terms are defined in the agreement.

Continuous request intake
Plan-based after-hours escalation
Documented response expectations

Technical consultation

Strengthen the technology foundation supporting your operations.

Discuss your current environment, service requirements, security priorities, automation opportunities, and planned technology initiatives.

Discuss your requirements

Integrated IT operations for secure, resilient, and scalable businesses.

Unified administration across users, cloud platforms, endpoints, networks, and business applications.

Govern access throughout the user lifecycle.

Administer productivity platforms as governed business systems.

Maintain connectivity across offices, remote users, and shared systems.

Automate approved workflows without removing operational control.

Integrated services across the modern IT stack.

Managed IT operations for users, devices, and cloud services.

Microsoft 365 architecture, administration, and security.

Google Workspace administration, security, and collaboration.

Identity-first security for Microsoft cloud environments.

Policy-based endpoint management with Microsoft Intune.

Managed connectivity for networks, Wi-Fi, printers, and office systems.

Cloud communications engineered around business workflows.

Governed digital infrastructure for domains, email, and web platforms.